Yes. The dashboard is completely configurable to suit your management model and operational organisation, and when changes are made they are immediately available for the entire team, anywhere, on any mobile device.

Absolutely. Regardless of the origin of the data, NAVIA allows integration of information using several programmes on the one hand, and on the other hand allows the various sources of information that the entity has for operational records, control and analysis of the organisation (whether these data are stored in hard copies or in digital format) to be replaced by the NAVIA solution.

Yes. NAVIA was designed and developed from the bottom-up to enable collaboration among all the team members by allowing them to access, consult and share information in a controlled and monitored way, through a user-friendly system.

Yes. NAVIA allows all the tasks required for the management of your infrastructure, process or territory to be stored on a single system. Whether these tasks are linked to personnel and locations, jobs and operations, materials and equipment, control and indicators, or occurrences and risk, all the tasks linked to operational management can be attributed, planned, undertaken and monitored on NAVIA.

Using NAVIA can lead to a range of gains, and after 15 years of implementation experience in the market the following benefits can be listed, as examples:

• Optimisation and reduction of travel
• Elimination of paper consumption
• Reduction of staff costs (e.g. doing away with the need for several administrative tasks, optimising shifts, eliminating duplicated work)
• Energy and resource consumption optimisation (e.g. reagents)
• Management and optimisation of outsourcing contracts
• Sharp reduction in the time taken for the certification and auditing of quality, environmental and safety management processes.

NAVIA brings about significant qualitative gains in the operational management of an organisation, essentially because of the high level of production and supply of knowledge that the implementation of NAVIA gives rise to.

At the end of the working day, the previous piles of data (in paper or in dispersed digital files) are replaced with integrated, reliable information that is available to everybody linked to NAVIA, anytime. The information is supplied in a timely manner, identifying the parties involved, allowing preventive management and accountability to become the norm and accepted and valued by the teams.

Grounded management, informed decision making and perception of trends is made possible and reliable through a consolidated knowledge base using tools to process this knowledge and make it accessible. This knowledge management and sharing is one of the most innate assets of NAVIA.

NAVIA is by nature a data and knowledge compiler. It is typically integrated with systems of telemanagement (SCADA), Laboratories (LIMS), geographical and registrations (SIG), finance (ERP) and business (CRM).

Essentially, NAVIA eliminates and automates the processing that is usually undertaken in spreadsheets and on paper.

It depends on level of use and implementation that each organisation makes of NAVIA. We are aware of organisations that have recuperated their investment in NAVIA in less than one year, and others that have done so in up to two years.

NAVIA is operational management software that is adaptable to any infrastructure, process or territory, as it is completely parametrizable, regardless of geographical location, demographics, processes and resources of the organisation. Examples of the implementation of NAVIA range from operations with vast geographical dispersion and hundreds of users connected to the software, to small production processes. Therefore, we say that no operation is too big or too small for NAVIA, as in essence it is the organisation that adapts it to its dimension.

NAVIA - agile operation software can be used by any kind of organisation that employs personnel and undertakes operations. As described earlier, NAVIA is a solution able to be configured by the organisation itself, designed to compile the information of its operational activity and transform it into effective knowledge, able to be managed by the teams anytime, anywhere, meaning that any kind of process, infrastructure or organisation can implement it. To see some of the organisations that have implemented NAVIA, also visit: Agile operations for water utilities, Agile Operations for smart cities, Agile operations for infrastructures

NAVIA has different licensing modes that can be adapted to the needs and/or the investment restrictions of the organisation. For a more complete answer to this question, contact us.

Yes, NAVIA has optional modules that can be added to the basic solution so the organisation can tailor the choice to its particular circumstances, size and investment. These options are justified by the different types and sizes of organisations, to allow the investment and implementation decision to be phased and adjusted to the agenda and capacity of the organisation.

The cost is moderated, and like all commercial licensing, is scalable in line with the size of the entity. The modules are as follows:

• Participatory citizenship app
• Analytical quality control plan
• Management of reagents
• Waste management
• Integration with SCADAS
• Integration with SIG
• Integration with CRM
• Integration with ERP
• Integration with LIMS

The cost of each module is moderated and naturally variable. For further information, please contact us.

The licensing cost of NAVIA is weighted in line with the size of the infrastructure, which in turn is based on two components; the cost of the licence of the server application (depending on the size of the system to be managed), and the number of concurrent users and number of mobile applications. The cost is therefore scalable and tailored to the size of the entity and its resources.

The purchase of NAVIA, in any licensing mode, always includes a training programme and implementation support. The cost of this programme is defined in agreement with the entity that will use the system, in accordance with the requirements and availability of the organisation.

No. NAVIA’s supply and implementation proposal always includes all the licensing, training and support costs, as well as everything required in terms of hardware and software.

Thanks to experience gained in the implementation of NAVIA in dozens of companies in a wide range of sectors and markets, a training programme is perfectly defined, structured and documented, which runs in tandem with an implementation programme. A modicum of dedication and involvement by the team that will use the programme is enough to ensure the implementation of NAVIA is fast and uncomplicated.

NAVIA is available as soon as the decision is made to purchase it.

The implementation time will depend on the availability of the user, and is usually fast.

The team that will use NAVIA plays a leading role in its implementation. The customisable nature of NAVIA is based on the user’s flexibility to tailor it to the circumstances, defining the parameters, routines and data outputs intended per team and individual, meaning that the NAVIA solution is supplied with standard parameters and the organisation is completely free to structure NAVIA to its needs. All of this with the help of the training programme and implementation support.

Definitely not! NAVIA is completely configured by its users in a user-friendly manner and with no programming needed. It is an uncomplicated solution that will rapidly become a collaborative platform for your entire team, which can evolve within NAVIA with complete freedom.

The team involved in using NAVIA will have the full support of the NAVIA training and support team. An implementation training and support plan will be drawn up, at the end of which the users will be autonomous in the setting of parameters and using the software.

During this training and implementation phase, a helpdesk is also available through telephone and e-mail, and at the end there is also the possibility to establish a support and maintenance programme, for the period of time that the entity deems necessary.

We also emphasise that the NAVIA support and training team is highly experienced, has in-depth knowledge of the operational management activity of different kinds of infrastructures and makes a point of working closely with the teams on the ground to make sure their needs are addressed.

No. In our history of 15 years implementing NAVIA we can state that all individuals received and adapted to the NAVIA environment very easily, even less qualified employees. We believe that one of the reasons for this is the immediate benefit people can see as soon as it is implemented, namely in terms of simplification in their day-to-day work. Moreover, the user-friendly nature of NAVIA mobile solutions, using a smartphone or tablet, is illustrated by comparing it to the delivery of a simple SMS text message. Likewise, the collaborative nature underpinning the use of NAVIA transmits the perception of real involvement: everybody is included and everybody feels their importance in the organisation.

No. The NAVIA licence includes everything needed for its correct functioning, namely the operating system, database and WEB server.

If you do not purchase the NAVIA server, you have to have a server (which may be a virtual one) to host and run the system. This server has basic requirements. If you opt for the cloud version, you do not need a server. For each operational team that works with the mobile NAVIA system, a common Android tablet is needed.

NAVIA allows total mobility of the teams on the ground without needing any special equipment or software. NAVIA can be accessed using a computer, tablet or smartphone that has access through communications (intranet, internet, remote VPN access, or other).

To use in a browser (on a computer), you must have an internal ETHERNET with access to the internet. Mobile user need to have WI-FI and/or GSM/3G. This last case is only necessary if the operational teams plan to be permanently online. As for the costs, WI-FI on the intranet is free of charge, GSM/3G has very low costs which are constantly getting lower.

In general, NAVIA undertakes functional and data integration with any SIG system and with any SCADA system (telemanagement). Integration with LIMS, ERP and CRM systems is completely feasible, but requires analysis given that it is not a standard situation.

As well as these systems, NAVIA can be integrated with any other kind of database-driven software. Each situation will have to be assessed.

The integration with other software has two phases. The first phase is technical and will be undertaken by the NAVIA team. The second phase depends on its parametrization and upgrading, and is therefore carried out by the team that uses the system. No programming or technical knowledge of any kind is required.

Standard integration with SCADA and SIG is fast and cheap. Integration with ERP, CRM and LIMS depends on the level of functionality wanted.

NAVIA is a middleware high-level data compiler, which collates all the information and knowledge linked to an infrastructure, process or territory in a single database and makes it available in a powerful and flexible dashboard. This is only fully achieved by integrating the data coming from all sources available in the company.

The NAVIA team will always be available for you. We are permanently improving NAVIA - agile operation software and developing new functionalities. Through an expeditious and economic maintenance contract you can have all the support and all the new versions of NAVIA.

The helpdesk is available from 9.00 am to 6.00 pm (Portuguese time), on all working days, in English, Spanish and Portuguese. The communication channels available are by telephone and e-mail. In certain situations, the support may be provided in person.

With over 15 years of development and use by hundreds of users, NAVIA has achieved an extremely high level of performance and robustness. Its reliability and availability are in the order of 100%.

The only vulnerability of NAVIA is its dependence on a reliable and fast Ethernet, which nowadays can be guaranteed by most companies and in most locations.

All the contractual support and technical assistance, supplied in a timely manner, can be guaranteed through a maintenance contract established at the end of the implementation.

NAVIA implements an automatic, regular and monitored backup system. If it is down, the administrator is informed. A data backup guarantee service can also be contracted.